When investing time to learn new skills and develop your career, it’s important to choose a training provider that not only offers the training or qualification required to support your development but also an engaging, proactive learning experience where quality is at the centre of their values.
Our quality specialists focus on apprentice performance and customer satisfaction, gaining valuable evaluations of apprenticeship provision to steer the strategic quality development of our apprenticeship provision.
As part of our quality improvement process, we actively seek feedback from learners and employers. We are proud of our work and the value we bring to our learners and clients and share here a few of our learner testimonials:
“I have been on Universal Credit due to illness. I wanted to start training for a career. My Jobcentre Job Coach told me about Richmond Training. They met me and told me about their courses. We agreed on the Level 1 to start with. When I was completing that, they talked to me about my progress and about possible next steps. I will be starting the Level 2 in Care shortly. In between, I have been able to complete a short course for my care passport. I wouldn’t change anything about Richmond Training. They are brilliant. I now have more choices open to me because of the information, advice and guidance I have had from them.”
Samantha Lindley, Online learner
Client: Ingeus
Course: Level 1 Introduction into Health and Social care
“I would really recommend Richmond Training. At our first meeting, we talked about my previous experience and interests at length, and we also covered choices available to me, and what I would need to do on the Level 2. So I was totally clear about what to expect. We have regular reviews and I even ask for the next module in advance now.”
Daniel Coates, Chester
Client: Starcare
Course: Apprenticeship Level 2 Care Worker Standard
“The support I have from Richmond Training is amazing. I received so much help finding out about the Level 2 Diploma in Care, and I had plenty of time to ask questions, and to find out what to expect. I am dyslexic, and my Skills Coach asked me about what would help me to be able to access resources and generate evidence. They really took time to find out my interests and needs, and regular reviews, and being able to get in touch with my Skills Coach any time, means I am on target to complete. They are responsive. We have also discussed the Level 3, and so I will be starting that when I finish the Level 2.”
Claire Gibbon, Chester
Client: Starcare
Course: Level 2 Diploma