The degree to which management styles structure organisations cannot be overstated. Business leaders set the tone and determine the focus and direction of the organisation. Naturally, this involves setting high expectations for performance. But the best organisations complement that with a commitment to supporting their employees to deliver via a development strategy that includes coaching and training.

Coaching is the practice of supporting individuals and teams to apply acquired skills, techniques and knowledge to their daily tasks to enhance performance. Training is a form of teaching – imparting necessary or relevant information. Coaching is the art of helping people learn how to use that information to maximum effect. And January is the ideal time to take stock of where you are right now in terms of employee development, and where you would like to be. 

New year is a time of reflection and resolution. We look to implement small changes that make a big difference. You might, for example, decide to take a 30-minute walk once a day to lose weight. By-products of this include enhanced cardiovascular performance, reduced blood pressure and improved mental wellbeing. Therefore, the overall improvement is more than the sum of its parts. This is what coaching entails.

While training requires you to find innovative ways to impart information, coaching demands that you identify gaps in knowledge or performance and find innovative ways to fill them. It is less about teaching techniques and more about learning behavioural changes. 

There are four main learning styles, so it’s perfectly plausible that two individuals carrying out the same role will learn in different ways. While training will deliver the information they need to carry out their role, coaching is what will see them deliver increased results.

Therefore, the responsibility of a management leader is twofold. Firstly, they must understand how to pinpoint where changes are required. Then, it’s important they are able to guide team members through how to adapt their working practice or enhance their knowledge to implement those changes.

The benefits of coaching include:

  • Enhanced knowledge of why you do what you do.
  • Increased confidence.
  • Greater self-reliance.
  • Improved performance.
  • Greater responsibility.
  • More effective communication.
  • Higher levels of motivation and job satisfaction.

Coaching shows people you care about them and want to help them develop individually and professionally. 

It also helps drive the right mindset. Regardless of the industry you operate in, if your team members understand how their role contributes to the overarching goals of the company, they are more likely to feel a sense of ownership over it. They are also better positioned to identify ways in which they can improve the speed or quality of their work. Coaching helps organisations move away from a scenario that sees teams or individuals working in silos and works towards there being a shared goal. It helps create a sense of individual ownership within collective responsibility. Successful coaching delivers the tools needed to nurture workplace development. It is performance focused and specific to the precise needs of the individual or team concerned – but with a focus on helping them enhance their contribution towards delivering on organisational goals.

The Institute for Coaching states that:

  • 80% of people who receive coaching report increased self-confidence.
  • Over 70% benefit from improved work performance.
  • 86% of companies say they recoup their investment on coaching and more.

Richmond delivers bespoke training and coaching courses for employers and organisations. After an initial assessment of training needs, we will work with you to implement an effective package to enhance individual, team and organisational performance.

The program looks at the philosophies of coaching, core coaching activities, advanced communication and questioning techniques based on neuroscience, coaching models, and the theory of coaching for improvements in the workplace.  

It covers essential knowledge, skills and behaviours required to be a successful leader. 

To talk to us about a bespoke training package for your organisation, call 01244 344322 or enquire online.

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